Spa Policy

Reservations and Cancellation

If you are unable to keep your scheduled appointment, you must provide a minimum of 24-hours' notice. Clients cancelling with less than 24 hours of notice will be required to pay 50% of the services reserved in order to continue to book other services with our business.

Arrival

Please arrive at least 15 minutes prior to your scheduled appointment so you can decompress. To maintain the serenity of the spa, we ask you silence your cell phones and electronic devices upon arrival. Regretfully, untimely arrivals may be subject to reduced treatment time to remain on schedule for subsequent guests.

Services & Prices

We reserve the right to modify, discontinue or change services and prices without notice to ensure that maximum standards of service and quality are being met.

For Your Safety

Guests with medical conditions are advised to consult their doctors prior to booking any spa services. Kindly inform your spa technician of any existing medical conditions prior to receiving your treatments. Moza Aesthetics reserves the right to discontinue a service for any reason to ensure the safety of all parties.